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Strike Seats USA
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  • Seat Covers
    • Gripper
      • Beta
      • Cobra
      • Gas Gas
      • Honda
      • Husaberg
      • Husqvarna
      • Kawasaki
      • KTM
      • Rieju
      • Sherco
      • Stark Future
      • Sur Ron
      • Suzuki
      • TM
      • Triumph
      • Yamaha
    • Gripper Ribbed
      • Beta
      • Cobra
      • Gas Gas
      • Honda
      • Husaberg
      • Husqvarna
      • Kawasaki
      • KTM
      • Rieju
      • Sherco
      • Stark Future
      • Sur Ron
      • Suzuki
      • TM
      • Triumph
      • Yamaha
    • Gripper Pleated
      • Beta
      • Cobra
      • Gas Gas
      • Honda
      • Husaberg
      • Husqvarna
      • Kawasaki
      • KTM
      • Rieju
      • Sherco
      • Stark Future
      • Suzuki
      • TM
      • Yamaha
    • Custom Made Seat Covers
  • Seat Foams
    • Beta
    • Cobra
    • Gas Gas
    • Honda
    • Husqvarna
    • Kawasaki
    • KTM
    • Seat Foam Accessories
    • Sherco
    • Stark Future
    • Sur Ron
    • Suzuki
    • TM
    • Triumph
    • Yamaha
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  • Merch
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  • Customer Service/Terms & Conditions

Customer Service/Terms & Conditions

Shipping & Delivery

Orders through our STOCKED Seat Cover section will be dispatched within 1 business day.

For orders that are not in stock due to specific model requirements, seat covers will be manufactured and dispatched within 3-4 days.

Orders will be dispatched from one of our facilities in either USA, United Kingdom, Belgium or Australia (Head Quarters).
We offer dispatch from multiple facilities to ensure every stocked product is dispatched within 1 business day of ordering.

Custom seat covers ordered through our custom section will need to be manufactured due to their custom nature.
Therefore these seat covers will be manufactured and dispatched within 3 - 4 days.

During peak periods delivery and manufacturing time may be longer. Estimated delivery times are not guaranteed and we are not responsible for any delays.
We will endeavour to dispatch all orders as fast as we can.

 

USA Delivery

Express shipping service will be used on all orders.  So regardless of which facility your order is dispatched from it will be there in the quickest possible time.
Whether that be domestic or international shipping. 

Utilizing the EMS (Express Mail Service) / USPS / FedEx / UPS our parcels will be express postage and delivered within 2-7 business days


STRIKESEATS USA
501 E. County Road 89
Fremont OH 43420
United States

 

Custom / Duties
Some countries have import tax laws, in which case you would be liable to pay import tax on the items you buy from us.
Orders cannot be returned to sender and Strikeseats will never pay these customs charges on your behalf.
If you refuse to pay these charges your parcel may be abandoned, and Strikeseats will not be held responsible for any loss of funds as a result of this occurrence.
We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.


Order Status & tracking
You can check the status of your order and track any dispatched consignments from Your Account.
(you will also get an email with a tracking link when the item is dispatched).



Orders & Returns

Seat Covers – Ready Made

Within our stock seat cover section on our website if you place an order and you find you have ordered the wrong make and model and the product is still boxed and undamaged we can organize a return.

Custom Seat Covers

Due to the nature of custom manufactured seat covers, this product cannot be returned. At the time of purchasing ensure your design and all information is correct as custom work can't be refunded.

Ordering

Once your order has been placed you will receive an email confirming your order. Once the order is dispatched you’ll be provided with a tracking number to track your order in transit.

Once your order is submitted to Strike Seats, it is final and cannot be changed. This includes adding or removing items to your order.

Strike Seats reserves the right to reject any order you place, and/or to limit quantities on any order, without giving any reason.
 

Payment, Pricing & Promotions

Payment is made at the time of purchase unless otherwise specified. Current payment options include:

  • Credit Card (Visa, Mastercard, American Express)
  • Paypal
  • Direct Deposit


Product Quality

The materials used are of the highest quality to ensure durability. The following list below features why Strike Seats is your premium custom seat cover manufacturer.

  • Marine grade material
  • UV protected material
  • Double stitched
  • Superior thickness
  • Maximum traction gripper material


Makes/Models

We endeavour to make available most makes and models. But due to the extensive range of seat covers in the marketplace if your required seat covers is older than 20 years old, contact our customer service team to check availability.
 

Returns And Exchanges

STOCK ITEMS ONLY (Non Custom Orders)

Strike Seats will allow an exchange to the value of an item you have purchased within 72 hours (3 Days) of purchase if you have changed your mind about the item. The value of the item will exclude any shipping and handling costs incurred by Strike Seats when the item was first sent to you, including such costs which were incorporated into the purchase price and ‘free shipping’ was specified.

Process of a return is firstly email our team at info@strikeseats.com and then we will provide a return purchase order reference form to be printed and added to original order. Once return has been confirmed ordered items are to be sent to

STRIKESEATS USA
501 E. County Road 89
Fremont OH 43420
United States

 

Strike Seats will not be liable for:

Please note that Strike Seats will not provide a refund, credit or exchange if the item is not kept in brand new and immediate resalable condition with original packaging and unbroken seals.

Faulty items

If you consider that there is a fault or defect with any item, please contact our customer service team and return the item to Strike Seats within a reasonable time of purchase for assessment. Strike Seats will not be liable for any costs incurred by you in returning the item to Strike Seats for assessment.

If the item is found to be faulty then you may request:

  • • any costs incurred by you in returning the item to Strike Seats for exchange; and/or
  • • the difference in value between the original item you purchased and your chosen alternative item where the alternative item has a greater value. You must pay the difference between the value of the original item you purchased and your chosen alternative item; and/or
  • • any costs of shipping an alternative item to you following exchange.

    You are entitled to a replacement or refund for a major failure, if Strike Seats deem your product is in fact faulty and not due to any other factors that might affect seat covers. Faulty items are only assessed before they are used.

    If the item is not found to be faulty then you will be responsible for all shipping and handling costs incurred by Strike Seats to resend the item to you. The item will only be resent to you after these costs are received in full by Strike Seats as cleared funds.

    Item not what you ordered

    In the unlikely event that Strike Seats sends you an item which is not what you ordered, please contact us within 2 business days of receiving your item at info@strikeseats.com so that we can rectify this for you.

    • •  a refund of the item purchase price; or
    • •  a replacement of the item; or


Item Descriptions and Images

Strike Seats aims to ensure that item descriptions and images are accurate. However, some inaccuracies, typographical errors or misinterpretations may occur. Strike Seats reserves the right to correct such inaccuracies or typographical errors.


Feedback

Strike Seats is always working hard to ensure an easy and smooth shopping experience for you, and strives for 100% customer satisfaction.
If there is anything you think we can improve on, please let us know via info@strikeseats.com

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Strike Seats USA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Strike Seats USA’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 501 E Co Rd 89 Fremont, OH 43420, USA. Our ABN is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.